Last updated: August 23, 2026
This policy explains what personal information Mārama collects, why, and what we do and don’t do with it. Like our software, we prefer transparency and simplicity in our operations and discretion with your information.
What We Collect
Mārama is self-hosted software. Once it’s running, it operates entirely inside your own Azure tenant. Mārama doesn’t send your business data, credentials, or telemetry back to us.
What we, as a company, collect from you directly is limited to what we need to enter into and fulfill our contract with you:
- Business contact information - name, work email, and company, so we can communicate with you about your account and license.
- Azure tenant ID - needed to issue and bind your license to your deployment.
- Anything you send us directly - if you email us with a question, a support request, or a vulnerability report, we keep that correspondence to respond to it and keep a record of the interaction.
- Billing information, if you’re a paying customer - payments are processed by Stripe. We don’t collect or store your card details ourselves; Stripe handles that directly under its own privacy policy.
We don’t use website analytics, tracking cookies, or any other visitor-tracking tools on our site. We don’t collect more than what’s listed here. If we ever need something beyond this, we’ll ask you directly and update this policy.
How We Use It
We use your information only to:
- Set up and issue your license
- Respond to questions or support requests you send us
- Send you necessary account, billing, or contract-related communications
What We Don’t Do
- We do not sell or disclose your information to anyone. Your business contact information and tenant ID (required for license issuance only) stay with us and are not shared with third parties, except where necessary to comply with the law.
- We do not send marketing materials. No newsletters, no promotional email, no unsolicited outreach.
- We do not send bulk communications of any kind (including product or connector updates) unless you’ve explicitly opted in. Being a customer, or asking a simple question over email doesn’t opt you into anything.
- We only email you directly to respond to a direct inquiry you’ve raised with us, or for communications necessary to your account, license, or contract.
Opting In
If you’d like to receive product updates, new connector announcements, or other bulk communications, you can opt in at any time by contacting us. You can opt out again just as easily, whenever you like.
How Long We Keep It
We keep your information for as long as you’re a customer, and for a reasonable period after in case we need it for legal, tax, or accounting purposes. We will delete your information on request, unless we are legally required to retain it.
Your Rights
You can ask us at any time to see what information we hold about you, correct it, or delete it. Contact us using the details below and we’ll respond promptly.
Changes to This Policy
If this policy changes, we’ll update the date at the top of this page.
Contact
Questions about this policy or your information: privacy@maramasec.io